Cbajji Privacy Policy – Our Commitment to Protecting Your Data

1 What information is collected?

Some information is collected when you register and use cbajji. This is solely for managing your account, maintaining security, and improving our services. cbajji never collects data beyond what is necessary.

Your password is always stored in hashed form — no cbajji employee or system can read it. Full payment card or bank account details are never stored on cbajji's servers.

2 How Is Your Data Used?

Cbajji uses your data only for specific, defined purposes. Each use is clearly explained below — there are no hidden agendas.

• Account Management: Your registration details are used to create your account, verify your login, and complete the KYC process. This is the primary purpose for which your information is collected.
• Payment Processing: Financial information is used to process deposits and withdrawals, and to ensure funds are sent to the correct account.
• Security Monitoring: Device and usage data is monitored to detect suspicious logins, access from unfamiliar devices, or unusual transactions — all for your protection.
• Support Services: When you contact support, your previous transactions and account details are on hand so we can resolve your issue faster.
• Sending Relevant Offers: Relevant bonuses or offers may be sent to you based on an analysis of your playing activity. To opt out of these notifications, go to your Profile Settings.
• Responsible Gaming: If unusual betting patterns are detected, cbajji automatically sends an alert or has the support team reach out directly.

3 Who Is Your Data Shared With?

Cbajji never sells your data or shares it with advertising companies. Data sharing is strictly limited, and the reason for each instance is outlined below.

• Payment Processors: Only the information necessary to process transactions is shared with mobile banking partners such as bKash, Nagad, and Rocket.
• Game Providers: Third-party providers for Live Casino or slots games receive only the minimum data necessary to operate those games.
• Legal Obligations: cbajji is legally required to disclose information under court orders, government investigations, or anti-money laundering laws. In such cases, prior notification to the player may not always be possible.
• Fraud Prevention: Internal system-level analysis is conducted to detect duplicate accounts or bonus abuse by the same individual. This data is never shared externally.

4 How is your data kept secure?

Cbajji protects your information using internationally recognized security protocols — not just a password, but multiple layers of security working together.

• SSL/TLS Encryption: Every piece of data transmitted through the cbajji website and app is protected by 256-bit SSL encryption. You'll see a padlock icon in your browser's address bar to confirm this.
• Two-Factor Authentication (2FA): With mobile OTP verification enabled at login, no one can access your account even if they know your password.
• Data Encryption: Sensitive data stored on our servers is kept in encrypted form. Database access is restricted to a limited number of authorized staff.
• Regular Security Audits: Independent cybersecurity experts regularly test cbajji's systems. Any vulnerabilities discovered are addressed immediately.
• Suspicious Activity Detection: Our automated system monitors for suspicious logins and transactions 24/7. If anything unusual is detected, an instant alert is sent out.
• Data Backup: cbajji backs up server data across multiple secure locations to ensure no information is lost in the event of a technical failure.

5 Cookies & Tracking Technologies

The cbajji website and app use cookies. This is a standard technology that helps improve your experience — but it's worth understanding what cookies are and how you can manage them.

• Essential Cookies: These cookies are essential for maintaining login sessions and holding temporary data such as bets or cart information. Disabling them will prevent cbajji from functioning properly.
• Functional Cookies: These cookies remember your preferences such as language and dark mode settings. Disabling them means you will need to reset your preferences each time you log in.
• Analytics Cookies: Anonymized usage data is collected to understand which games and features are most popular, helping cbajji improve the platform.
• No Third-Party Cookies: cbajji does not use third-party tracking cookies for advertising. Your browsing activity is never shared with advertisers.
• Cookie Controls: You can delete existing cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may cause login issues.

6 Your Rights

At cbajji, you're in control of your own data. Below you'll find a full breakdown of your rights and how to exercise them.

7 How Long Is Your Data Retained?

Cbajji does not retain your data indefinitely. A specific retention period is defined for each category of information.

• Active Account Data: All data is retained for as long as your account remains active. Data from inactive accounts is automatically archived after 12 months.
• Financial Transaction Records: Due to legal obligations, transaction history must be retained for up to 5 years after an account is closed.
• KYC Documents: Identity verification documents are retained for up to 3 years after account closure — this is required to comply with regulatory obligations.
• Support & Communication Records: Support chat history is retained for 2 years, after which old records are automatically deleted from the database.
• Marketing Information: If you unsubscribe from marketing communications, you will be removed from our mailing list within 30 days.

8 Policy Changes & Updates

Cbajji's privacy policy may be updated over time. As technology and regulations evolve, periodic policy reviews are necessary.

• If significant changes are made to the Privacy Policy, a notice will be sent to your registered mobile number or email address.
• You will also receive policy update notifications via the cbajji app. Keep notifications enabled so you never miss an update.
• The effective date of any new policy, along with a summary of the previous version, will also be available on the website.
• Continued use of cbajji after receiving notice of any changes will be considered acceptance of the updated policy.